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Logistics / Returns Coordinator

Plymouth, Michigan

Job Title: Logistics / Return Coordinator
Location:  Plymouth, Michigan
For this position, sponsorship would not be available now or in the future.
Principle Duties & Responsibilities

  • Create quotes and sales orders in SAP to support customer repair process.
  • Accurately process all return shipments and update SAP orders accordingly
  • After thorough inspection, create credit memos in SAP for unused returned parts
  • Generate purchase orders in SAP for repairs and vendor credit requests
  • Use SAP to perform functions of shipping, receiving, returns of spare parts.
  • Inventory/stockroom management per company rules & regulations (i.e. cycle counting, FIFO process, etc.)
  • Accurately pull parts from the warehouse per customer requirements the same day the customer order is received or the day any backordered material is received.
  • Package all outbound part shipments according to best practices for each item to avoid loss/damages
  • Use SAP Ship ERP software to create shipping labels & paperwork, including any documents required for export purposes.
  • Resolve any shipping problems encountered by working with appropriate customer service representative
  • Receive incoming parts, verify part numbers and store parts neatly in correct locations according to SAP.
  • Other general warehouse & logistics tasks including maintaining security of stocked parts.
  • Any additional responsibilities as deemed necessary by management
  • Adhere to all company guidelines
Education & Experience
  • Experience in fast paced order fulfillment / distribution center.
  • Experience in automotive or industrial parts supply operation is desired.
  • Working knowledge of SAP
  • Ability to operator a forklift around a warehouse setting
  • Excellent verbal and written communication skills
  • Microsoft Office; Word, Outlook, Excel, and PowerPoint

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Onward Technologies is an Equal Opportunity Affirmative Action employer.  We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits promotions, training, termination or any other condition of employment or career development.   All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, marital status, national origin, veteran status, disability status or any other legally protected status.


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